Note: Information on previous versions provided for the benefit of existing uses considering upgrading to the latest version - Maximizer CRM 10.

Maximizer Enterprise 6.0

Software Built for Customers

Building Customer Relationships That Last

Maximizer Enterprise 6.0 is a cost-effective and robust customer relationship management (CRM) software tool. With one of the shortest implementation times of any CRM system on the market, and built-in tools for easy customization and integration, Maximizer Enterprise delivers a solution tailored to your business in record time. It will help any small to mid-sized business increase revenues by creating long-lasting customer relationships. The better you know your customers the more effectively you will anticipate their needs and retain their business. With Maximizer Enterprise you will stay on top of every customer interaction, gather customer data online, and access built-in reports that help you accurately forecast sales and identify your most profitable customers.

Maximizer Enterprise also includes tools to help you efficiently manage the sales process so you can shorten your sales cycle and close more deals. Your mobile sales team can share a single distributed database that can be updated from anywhere and easily synchronized. Generate leads through your website and create a new revenue stream for your business by selling online. Maximizer Enterprise helps you track and fill every order in real time, providing the fast service customers today demand. Leverage the web to create life-long customers with Maximizer Enterprise.

Whatever your business, Maximizer Enterprise has the strength, flexibility,
and agility you need to exceed your customers' expectations, all at a price
that ensures a rapid return on your CRM investment.

Key Benefits of Maximizer Enterprise by Multiactive:
  • Implement rapidly and see a fast return on your CRM investment
  • Cultivate long-lasting customer relationships and provide exceptional service by tracking every interaction
  • Access and update current customer information from anywhere, anytime
  • Cost-effectively customize and integrate with other systems for a tailored solution
  • Shorten your sales cycle and close more deals by efficiently managing every sales opportunity
  • Employ the Internet to generate more leads and increase your
    revenues - NEW!
  • Easily track and process orders in real time with the fully-integrated
    order management system - NEW!
  • Keep your customer data at your fingertips in your PalmTM organizer

Product Overview

Account and Contact Management
  • Manage an unlimited number of contacts
  • Record all customer interactions and history
  • Create custom fields to track information unique to your business
  • View consolidated activity and history information for each account
  • Create and save custom views and workspaces
  • Assign accounts to sales reps or teams

Lead Tracking and Opportunity Management
  • Manage a pipeline of opportunities from lead to close
  • Forecast revenue and cash flow
  • Track lead sources for contacts and opportunities
  • Administer sales territories

Remote Client Functionality
  • Work together with colleagues from remote locations
  • Reduce synchronization times and costs
  • Maintain data integrity and security
  • Keep data flowing reliably
  • Remain flexible—Remote functionality is both MAPI (e.g. Microsoft Outlook®) and VIM (e.g. Lotus Notes) compliant

Customization and Integration
  • Take advantage of total customization and integration, with minimum expense
  • Work with industry standards including ODBC, OLE, and ActiveX
  • Change the default behavior without affecting the program's proven
    source code
  • Supports common programming language such as Visual Basic and C++
  • Share data from legacy systems and other applications

Calendars and Scheduling
  • Quickly schedule appointments, activities, and to-dos
  • View and print graphical calendars
  • Integrate with the calendar in Microsoft Outlook®
  • Schedule pop-up event/occasion reminders
  • Create prioritized task lists
  • Coordinate group activities with conflict checking and confirmation

Word Processing, Fax, and Email
  • Create letters, faxes, memos, email, and other documents with the click of a mouse
  • Mail merge contact information using built-in or custom templates for letters, faxes, and email
  • Create documents using the built-in Maximizer Word Processor or use Microsoft Word or Corel WordPerfect®
  • Fax your customers using Microsoft Fax, WinFax PROTM, FACSys, or
    FaxWorksS

Reporting and Analysis
  • Create, view, and print pre-formatted and custom reports, including revenue forecasts, sales pipeline analysis, account activity, address books, customer profiles, and more
  • Generate weekly activity reports for a particular group or contact
  • Management reporting and analysis

Marketing
  • Store documents, email, and, marketing projects in a marketing library
  • Plan and track marketing campaigns
  • Profile customers to identify trends and similarities

eCommerce Integration
  • Build a web store that supports online credit card orders
  • List over 25 items in an online catalog*
  • Provide your customers with peace of mind by encrypting all orders with SSL transaction security
  • Wizard-driven tools will help you build your website every step of the way— no programming, technical, or design skills required
  • Automatic search engine registration will enable the world to find your website

Order Management
  • Process and track orders and transactions using credit card payment gateways in real time
  • Automatically receives orders via email with an attachment that creates a
    new record in the contact manager window
  • View all customers' contacts and order history in the same window

Database and Administration
  • Import data from other contact managers, including ACT!TM, GoldMine®, and Outlook®
  • Import data from a wide variety of databases, including ASCII, dBase, Access, and more
  • Add new user-defined fields and tables at any time, without requiring user
    log-out
  • Schedule reports and maintenance during off-peak times
 
 
Elton Technology Pty Ltd
ABN 11 011 024 249
PO Box 726, Spring Hill Q 4004
Phone: 1 300 553 689
Fax: 07 3319 6369
info@elton.net.au
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