MaxMobile CRM for BlackBerry®

Win More Deals with Maximizer CRM 10.5 Freedom

Make the hardest working smartphone work even harder for you. Staying productive in the fi eld demands a CRM solution that will work seamlessly with your BlackBerry®, enhance already powerful features and make it the most effi cient and intuitive tool for success on the road. Maximizer CRM 10.5 Freedom will boost your productivity, enabling you to stay better informed, win more deals and get your mobile workforce up and running — all on the latest BlackBerry smartphones.

Whether you’re in sales, on a service team, or a frequent-fl yer executive, your BlackBerry mobile device will give you the competitive edge to work at the speed your customers and business demand — anytime, anywhere. Leverage the mobility of your device and the power of CRM to win more deals and succeed in the field.

Build profi table relationships

• Respond on-the-fly to maximize wins and engage existing customers.
• Prepare for your next interaction with a complete view of customer information — including activity, account status and fi nancial history.
• Track each customer’s history, including conversations, transactions and service cases to deliver value, build loyalty and increase repeat business.
• Maximize customer satisfaction by resolving and updating service casesi in the fi eld. Increase productivity and optimize sales resources
• Improve customer interactions with immediate access to leads, opportunities and cases.
• Conduct timely follow-up and keep deals moving, with access to updated details of sales opportunities.
• Instantly turn customer address details into maps and directions on your BlackBerry.
• Log calls, SMS text messages and emails to customer records with one-click.
• Increase capacity for customer data with Secure Digital (SD) card storage.
• Integration with BlackBerry built-in address book, email* and phone enables you to immediately create new records, opportunities, cases and notes within MaxMobileii.
• Schedule meetings or required tasks directly from BlackBerry email to MaxMobileii.
• Minimize administration work back at the offi ce and stay on top of follow-up activities through email while on the road.

Collaborate and access from anywhere

• Consolidate customer communications into one convenient, action-oriented workspace.
• Upload the customer records you wish to synchronize, directly onto the device.
• Access local data on your BlackBerry device offl ine for faster performance.
• Tap into valuable corporate resources through online Company Libraryiii access to send brochures, quotes and other documents to customers and prospects.
• Share information — including calendars, sales opportunities, and customer emails — with other team members, wherever you are.
• Synchronize wirelesslyiv from anywhere, or through a USB cable to maintain updated information on your BlackBerry and with Maximizer CRM in the office.
• Access the entire corporate CRM database through your wireless web browser to look up records that aren’t synchronized to your smartphone.
• Empower IT administrators to get your mobile workforce up and running quickly, with easy deployment of MaxMobile to field staff through wireless push and single-click installation*.

Measure performance and potential

• Make real-time updates from the fi eld on lead status and qualifi cation, forecasted revenue and sales opportunity details.
• Monitor the status of your business and team performance at a glance, with dashboards* and reports accessed through your mobile web browserv.
• Make timely decisions and take necessary action by staying better informed with real-time information.

i. Customer service case management available through Wireless Web Access.
ii. Using Maximizer Mobile CRM with BlackBerry® smartphones requires Maximizer CRM licenses, server, and MaxMobile for BlackBerry® licenses. Supports BlackBerry 7000, 8000 & 9000 series including Curve, Pearl, Bold, and Storm. Check http://www.maximizer.com/support/maxcrm/prodsup/blackberry.html for system requirements and supported devices.
iii. Company Library available through Wireless Web Access.
iv. Wireless synchronization requires Wireless Synchronization Server, which is an additional product with add-on fees. USB synchronization included with MaxMobile and MaxMobile Lite.
v. Mobile dashboards available through Wireless Web Access.
* Included with Maximizer CRM 10.5 Freedom release.